MEET OUR TEAM
About Tax Resolution Services of Hawaii
Navigating the waters of the Internal Revenue Service can be daunting for individuals and small business owners facing back tax issues. The tax code, with its complex currents, often leaves many struggling to find a clear route towards resolution, while penalties and interest continue to accumulate like a rising tide.
Identifying this challenge, Tax Resolution Services of Hawaii anchored a straightforward and proprietary 3-Step Process to assist ALL Hawaii residents and more, irrespective of their financial standing.
Cast your worries adrift and contact us today for a complimentary consultation of your unique tax scenario. We’ll chart a detailed course of action with the experts below, accompanied by a guaranteed flat rate for our tax relief services. Schedule your consultation today and set sail towards resolving your tax situation.
MEET OUR TEAM
OUR TEAM OF PROFESSIONALS ARE HERE TO HELP YOU, NO MATTER YOUR SITUATION WITH THE IRS.
Gorden E. Gates
President and Enrolled Agent
Gorden believes “Honesty & Integrity is the Cornerstone of Business”. Utilizing more than 25 years of tax and accounting experience, Gorden specializes in servicing small to mid-size businesses and individuals. Gorden started Tax Resolution Services of Hawaii to meet four distinct needs:
- Upfront pricing, whenever possible, at reasonable rates with no surprise invoices.
- Clear deadlines for the completion of all work.
- He and his team being available to all clients year round.
- Empowering clients to do as much or as little as they desire.
Gorden is passionate about the success of his clients and is an integral part of their business. If you give us a chance, we’re positive that our business ethics and customer service will build your trust over time. Come experience how you should be taken care of by your tax team!
Married to Kelli for 30+ years, he enjoys spending time with his 3 adult children, traveling the world and playing golf with his friends.
Nāu ‘oe kama’āina a i noho ma ka ‘āina momona, e ho’olohe i ke kūikawā kākou ‘ohana o nā mea kālā i ‘ike ‘ia e ho’olālā ‘ia ai ka mana’o maika’i loa!
Tony Forsythe MBA, EA
EVP, MBA and Enrolled Agent
Meet Tony Forsythe, Executive Vice President of Tax Resolutions Services of Hawaii, President of Tax Resolution Group and an Enrolled Agent with over 25 years of dedicated experience ready to leverage his expertise for your benefit. As a federally authorized tax practitioner, Tony’s proficiency spans the entire spectrum of taxation, encompassing everything from strategic tax planning to meticulous preparation and effective resolution.
Consider Tony your financial bulldog—he thrives on challenges, particularly when advocating for his clients. Specializing in audit resolution, he fearlessly stands up for you, ensuring your interests are safeguarded. Tony is proudly affiliated with the American Society of Tax Problem Solvers, showcasing his commitment to staying at the forefront of tax problem resolution.
Beyond the tax world, Tony finds joy in activities like golfing, swimming, and basking in the serenity of the beach.
Steven Montgomery
VP – Case Manager (Enrolled Agent in Training)
Steven is our Case Manager and responsible for ensuring client satisfaction. He’s also Tax Preparation specialist with a passion for tax resolution and customer satisfaction! His dedication to ensuring clients’ financial stability is seasoned and unwavering. Under the mentorship of Gorden and Tony, veterans in tax and accounting with over 50 years of experience combined, Steven is diligently honing the skills to serve clients better each day.
Currently progressing towards becoming an Enrolled Agent, Steven embodies the core values of transparency, reliability, and client empowerment that Tax Resolution Services of Hawaii stands for. Outside of the office Steven spends his time with his wife and family, golfing, hiking and surfing the north and south shores of Oahu.
Lauren Files
Tax Administration Associate and Bookkeeper
Introducing Lauren Files!
Lauren is a dedicated and friendly tax preparer and bookkeeper here at Tax Resolution Services Of Hawaii. Originally from Washington State, Lauren brings a wealth of experience and a strong work ethic to our team. She has worked with organizations like Kuilei Cliffs Foundation, where she enhanced their outreach and branding, and at Deloitte Tax LLP, preparing federal and state income tax returns for a diverse clientele.
Lauren holds a Master of Science in Taxation from Gonzaga University and a Bachelor of Arts in Business Administration from Washington State University.
In her spare time, Lauren loves surfing, volunteering, and dancing. Her approachable nature and eagerness to learn make her a valued member of our team.
Sheri Man
Office Manager
Meet Sheri, our Office Manager! Many of you have probably spoken to Sheri on the phone or via email and know that she definitely has the aloha spirit when dealing with our clients. Born and raised in Hawaii, Sheri embodies the warmth and friendliness that the islands are known for. She is always ready to lend a helping hand, ensuring that our clients feel supported and valued.
Sheri’s extensive knowledge of local customs and her deep-rooted connection to the community make her an invaluable asset to our team. Whether it’s coordinating appointments, answering questions, or providing guidance, Sheri goes above and beyond to make sure everyone’s needs are met with a smile.
Pamela Manguerra
Operations Manager
Aloha! I’m Pamela, your dedicated Tax Office Operations Manager, with a passion for ensuring seamless and efficient operations within the tax realm. With a wealth of experience in managing the intricacies of tax offices, I bring a strategic and detail-oriented approach to the table.
As your Operations Manager, I excel in overseeing daily functions, streamlining processes, and implementing best practices to enhance overall efficiency. Whether it’s coordinating with tax professionals, managing client interactions, or optimizing technology solutions, I’m committed to delivering excellence at every level.
My journey in tax operations has equipped me with a deep understanding of the industry, from navigating regulatory landscapes to optimizing workflow processes. I thrive on cultivating a collaborative and productive work environment, where every team member plays a vital role in achieving our operational goals. I take pride in my ability to handle the complexities of tax regulations and compliance, ensuring that our office operates smoothly, and clients receive top-notch service. With a keen eye for detail and a proactive mindset, I am dedicated to staying ahead of industry changes to keep our operations agile and adaptive.
Beyond the numbers, I believe in fostering a positive workplace culture, where collaboration and continuous improvement are valued. My goal is to not only meet but exceed the expectations of our clients while creating a work environment that inspires our team to excel.
Kelly Johnson
Office Admin
I’m Kelly, the friendly face at the front desk of our tax office in Huntington Beach. As your dedicated receptionist, I’m here to ensure your experience is seamless and positive from the moment you walk in. With a keen eye for detail and excellent organizational skills, I handle appointments, calls, and inquiries with a warm and professional touch.
Adept at creating a welcoming atmosphere, I understand the importance of first impressions. Whether you’re a client or a guest, I’m here to assist you with a smile. My goal is to make your visit to our tax office as smooth and efficient as possible.
Outside the office, I enjoy spending time with my family, and I’m always happy to strike up a conversation. Feel free to reach out—I’m here to help!
